Transparency is key. Please review our policies below regarding shipping, exchanges, and returns to ensure a seamless experience.
We take pride in our quality. However, if something isn't right, here is how we handle returns:
1. Email your request to returns@saltydogapparel.co.za.
2. Once approved, you are responsible for arranging the courier to return the item to our HQ:
3. Condition: Items must be original, unworn, unwashed, and free of odors/stains. We inspect every return upon arrival.
4. Re-Delivery: Once your exchange is produced, we will notify you to arrange collection via your own courier.
Every garment undergoes rigorous quality checks. In the unlikely event of a defect:
Due to logistical constraints, we cannot accept returns or exchanges for international orders unless the item is proven defective upon arrival.
By purchasing from Salty Dog Apparel, you acknowledge and agree to these terms.
Use a reliable courier for returns—we are not liable for items lost in transit.
